Summer 2020 - Vol. 11 | Issue 2
The team at Seaside hopes this newsletter finds you safe and enjoying your summer as much as possible. In this newsletter, you'll find updates on the resort's commitment to cleanliness and safety and our newest photo contest.
We want our guests to feel as safe as they do in their own homes while staying at Seaside, and our entire staff is doing their part to help.
On a daily basis, our Housekeeping staff cleans and sanitizes the resort with CDC recommended cleaners and sanitizers and Engineering sprays the pool area down with sanitizer. Hand sanitizer dispensers have been installed throughout the resort. A plexi-glass shield has been installed at the front desk to add an extra layer of protection for our front desk staff and guests. While on property, you will notice our staff trying to set an example by wearing face masks. We want our team to feel safe at work every day, so we have also implemented temperature checks for all staff members prior to the beginning of each shift.
We treat our guests like family and ensure our entire staff does their part to keep everyone safe. We appreciate our guests who have done their part when visiting us by wearing their masks in public areas and maintaining social distancing. Together, we can make a difference and work together to stay as safe as possible during this terrible predicament we are in. Thank you all!
Seaside has welcomed Chase Long to the team as our new Front Office Manager.
Chase is a local of the North Myrtle Beach and Little River area and started his hospitality career with the company in 2012. He has worked in various departments including the tackle shop at Prince Resort and most recently served as Front Desk Manager at Avista Resort.
Chase is enjoying working with the front desk team and looks forward to continuing to provide our guests with the high level of service they expect from Seaside.
Seaside has made the Greater Grand Strand Promise to show our commitment to following the recommendations of the public health authorities to slow the spread of COVID-19.
The goal of the Greater Grand Strand Promise is to keep our local residents and visitors safe. Seaside is dedicated to following CDC and SCDHEC guidelines for businesses and employers. We pledge to provide safe working conditions that protect both employees and our guests, wear protective equipment when appropriate, promote regular hand washing, clean high touch areas frequently, and promote social distancing at all times.
We are excited to welcome our guests "Back to the Beach" with our newest photo contest!
We invite you to share your recent photos from one of your favorite beach adventures. Entries will be accepted through September 23, 2020.
One Grand Prize winner will receive a $150 resort credit off their next stay of 3+ nights and two runners up will receive a certificate for 40% off their next stay.
Ready to enter? Click here to submit your photo!
During this time of uncertainty, it is understandable that many of our guests have questions about what is going on at the resort and the Myrtle Beach area. Here are the most frequently asked questions from the past few months:
Is the beach open? The beaches all along the Grand Strand are open for visitors.
Are Seaside's amenities open? Yes! Our pools and fitness center are open for your enjoyment.
Can I check-in through an app and avoid the front desk? It isn't possible to check-in without visiting the front desk, however we have several systems in place to make your experience quicker and minimize contact at check-in. The day prior to your arrival, you will receive an email with links to our pre-registration and pre-payment portals. These services enable you to pay your room balance online and pre-register to speed up your check-in process. Additionally, we are now accepting contactless payments including Apple Pay and Google Pay at check-in.
Do you offer contacless checkout? We do! To bypass the front desk at checkout, simply text us and let us know you are leaving. Leave your keys in the unit and you can be on your way!
Are local restaurants and attractions open? The majority of restaurants in the area are open and available for dine-in or takeout service. Many attractions are open, including mini-golf, boat tours, and shopping centers including Barefoot Landing, Broadway at the Beach, and Tanger Outlets.
Are face masks required while visiting the area? Face masks are required inside of retail establishments, grocery stores, and restaurants, including our breakfast room. We also ask you to please wear masks in the elevators and common areas of the resort.
"The condo we rented was clean with a Great view of the ocean and surrounding sights! Also the staff was friendly and glad to help wherever we needed something! Thanks again!" - Kenneth D. after a 2 night stay
"Enjoyed the oceanfront corner unit with beautiful views. The suite was nicely done with beach decor. We had plenty of room for the family. The pools were a hit with whole family and of course the beach. We look forward to our trip next year." - Teresa K. after a 7 night stay
"This is our 14th year staying at Seaside and we are always pleased. The rooms are clean, the staff are friendly and accommodating, and there are plenty of amenities to keep my children entertained and begging to come back." - Jill B. after a 5 night stay